Returns & Exchanges
At Scicon Sports, we want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day return window for all unused products in their original packaging. Whether it is a technical eyewear choice or a bike travel bag, our goal is to ensure you have the perfect equipment for your next adventure.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original protective casing and box, ensuring all tags and documentation are included to prevent damage during transit.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Receive Your Refund
Once our technicians inspect the returned gear at our facility, we will process your refund or ship your exchange within 5-7 business days.